qTrace is not a screen or video capture tool but is instead an intelligent capture technology similar to those found in sophisticated test automation tools. qTrace tracks user's interactions with an application uses that information to automatically create detailed defect document. qTrace supports the recording of a wide range of applications and technologies on the browser as well as desktop apps.
When recording, Testers can choose to:
- Take a single screenshot of the current desktop
- Record all applications – Any user action on any applications will be recorded and included in the defect record
- Record one or more specific application – Only user action performed on the selected application(s) will be included in the defect record.
Testers can chose to have qTrace store all of the actions performed while recording, or to store only a limited number of recorded screens. With the second option, testers can have qTrace run continuously in the background while testing without creating too large of a recording file.
After recording is complete, testers are provided with an editor where they can review the recording, annotate and add notes and highlights, and chose what to include in the final defect document. User can enter a defect title and description, and then edit as much or as little of the following recorded information.
- Delete a screen from the recording
- Select to include or exclude a screen from the defect document
- Annotate the screen by cropping, adding highlights or arrows, adding call out note, or blurring sensitive/private areas of a screen
- Move the location of a trace step on the screen.
- Add or Delete trace steps
- Re-number trace steps
- Edit the text of a trace step
- Add/Edit a note
- Select to include or exclude the trace steps from the bug description
- Select which element of the environment information such as OS, ADO version, CPU, RAM, ... to include in the defect report
After the tester is satisfied with the content of the defect, they can share it with other member of the team in a number of ways.
Submit a new ticket: qTrace has direct integration with multiple defect tracking system. After completing the one-time connection setup, tester can click on the Submit button to create a new defect ticket.
Create a Document: qTrace can export the defect information into a Word, PDF or as multiple JPEG images. Tester then use/share the exported documents.
Email a Document: Testers can also quickly send an email of the defect document.
Currently, qTrace provides built-in integration with these defect tracking systems.
We will be adding other defect tracking tools in the future. But if you cannot wait, or if you don't think QASymphony will be supporting your defect tracking tool, you can build your own connector using the tracker API. You can learn how here.