Quality Jam London Session Recording | DPDgroup’s QA Transformation – Managing Effective Evolution

In this session, Mallissa Baldwin shares the story of QA transformation at DPDgroup, the second largest international parcel delivery network in Europe. Baldwin reveals her tried and tested methods of identifying, implementing, and measuring the success of effective change.

Where:

Your Desk!

Is your QA or Test Department stuck in an operating model that no longer gives you what you need? Struggling to quantify the value you bring to the delivery world?

In this session, Mallissa discusses some tried and tested methods of identifying, implementing, and measuring the success of effective change within this space. From assessing the current state to devising credible objectives to deliver on a new world vision, she walks us through the common challenges and obstacles frequently met and share how she has overcome many of them.

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