Customer Satisfaction Comes First

Helping our customers succeed is a top priority, and it shows. We consistently get top satisfaction scores across the board.

  • 90% say qTest has improved software quality
  • 96% would recommend qTest to a colleague
  • 80% are satisfied or very satisfied with QASymphony

We'll Help You with Every Step of the Way

From initial implementation to ongoing support, our team is specifically trained to make sure our platform works perfectly in each and every instance.

  • Dedicated Customer Success Manager

    Your team will have a helpful and responsive Customer Success Manager.

  • 24/5 Support Tickets

    Submitting a request is easy – whether it’s a question, issue, or feature suggestion. Submit a ticket directly from qTest or email support@qasymphony.com.

  • Knowledge Base & Community

    Find comprehensive user guides and best practices on our support site.

  • Video Training Center

    Get access to short video tutorials to expand your knowledge of our tools.

  • Access to Latest Releases

    We deploy software about every 5-6 weeks to incorporate customer suggestions and to keep you on the cutting edge. We’ll keep you updated to show you what’s new and has changed.

  • Feedback

    We value customer feedback, that’s why we have over a 80% satisfaction rating. Use the “Suggest New Feature” button to tell us what we should build next in our product roadmap.

qTest Your Way

  • Cloud

    When you need a cloud-based solution, we’ll host everything for you.

  • On Site

    When you need an on-site solution you can manage, we’ll help you get it going.

  • Configuration

    However you use qTest, it’s customized to meet your exact needs.

We evaluated a lot of other testing platforms out there and found qTest to be the best and by far the most intuitive… we’ve improved efficiency by at least 50% since implementing qTest.

— Jesse Reynosa, Senior Quality Engineer at Zappos

We're Here to Help

  • Support Site

    Our support community has answers to your questions.

    View Support Site
  • Video Training Center

    Select a product and you’ll see all the training videos available, organized into convenient playlist for easy viewing.

    View Videos
  • Resource Library

    The QASymphony Resource Library is your hub for insights and education about software testing

    View Resources

Get Started with QASymphony