Cookie Consent Policy
Last Updated March 2018
Last Updated March 2018
QASYMPHONY, INC COOKIE POLICY
QASymphony’s policy is to be transparent and open to its users about its privacy-related practices. When you visit, access, or use our online products, trial and cloud-based services, and websites located at www.qasymphony.com, www.qTestnet.com, www.qualityjam.net and other websites that are owned or operated by QASymphony (collectively, our products, services, and websites are referred to as the “Sites”) through your desktop or mobile device, we may use cookies and other tracking technologies to deliver and improve the Sites, to display relevant content, products and services on the Sites, and for other important purposes which are identified below in this Cookie Policy.
This Cookie Policy explains these technologies and, where applicable, how you can choose to control them.
This Cookie Policy is part of our more comprehensive Privacy Policy and is a legally binding agreement between QASymphony, a Delaware corporation with offices at 550 Pharr Rd NE, Suite 400, Atlanta, GA 30305 (collectively “we”, “us” or the “Company”) and you as a user of our Sites.
By checking the “Agree and Proceed” button on our cookie pop-up notice on our Sites, or clicking to close the cookie pop-up notice on our Sites, you agree that you have affirmatively consented to and opted-in to our use of cookies as described in this Cookie Policy. Further, by using the Sites, you agree that we can use these technologies as described in this Cookie Policy. We hope that this Cookie Policy helps you understand our use of cookies and other tracking technologies. If you have any further questions regarding this Cookie Policy or requests, please contact us at our contact information provided below in Section 7.
We may change this Cookie Policy at any time and will post a notice of such changes on our Sites. Please check back to review any updates to this Cookie Policy. The last modified date at the top of this page indicates when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Sites.
Below we describe the different types of cookies we may use on the Sites and our purpose for using them. You have the ability to opt out and limit which cookies apply to your use of our Sites – more information on how to change your browser’s cookie settings are provided in Section 4 below.
To manage the use of advertising cookies on our Sites, or to opt out of their use, follow the instructions in Section 4 of this Cookie Policy. Note that opting out may impact the functionality you receive when using our Sites.
Third Party | Description |
UserIQ | UserIQ is used by QASymphony’s Customer Service team for in-product messaging and analytics as part of its customer support. For more information on UserIQ’s privacy practices, please visit https://useriq.com/privacy-policy/ |
Marketo | Marketo provides email marketing, lead capture and web analytics to QASymphony. The cookies placed on our Sites by the Marketo server are readable only by Marketo. These cookies cannot access, read or modify any other data on your computer. All web-browsers offer the option to refuse any cookie. If you refuse the Marketo cookies or delete them from your device, Marketo will not gather any personal information about you, you will need to re-enter certain information whenever you visit our Sites, and you’ll be prevented from customizing certain features on our Sites according to your preferences. Marketo may link the information they store in cookies to any personally identifiable information you choose to submit to QASymphony while on our Sites. For information on how to reject or delete this cookie, please visit http://developers.marketo.com/blog/delete-marketo-tracking-cookie/ |
Intercom | Intercom is used by QASymphony’s Customer Service and marketing teams for in-product messaging and analytics as part of its customer support. For more information about Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy |
Logi Analytics | Logi Analytics is used in the QASymphony product called qTest Insights for user data selection state. For more information on Logi Analytics’ privacy practices, please visit https://www.logianalytics.com/privacy/ |
Google Analytics | Google Analytics is an ad management and ad serving technology. Google Analytics places cookies on the QASymphony Sites so that QASymphony can record how many signups and leads originated from its marketing activity. For information on how to reject or delete this cookie, please visit: tools.google.com/dlpage/gaoptout |
Bizible | Bizible is used by QASymphony for web analytics for marketing attribution. For more information on Bizible’s privacy practices, please visit www.bizible.com/privacy-policy |
Pingdom | Pingdom is used by QASymphony for monitoring performance and uptime of websites. For more information on Pingdom’s cookie practices, please visit www.pingdom.com/legal/cookie-policy |
DoubleClick | DoubleClick is used by QASymphony for advertising, display ads and retargeting. For more information on DoubleClick’s cookie practices, please visit support.google.com/dfp_premium/answer/2839090?hl=en |
Bing | Bing, Microsoft’s search and advertising network, is used by QASymphony for advertising, display ads and retargeting. For more information on Microsoft’s cookie practices, please visit https://privacy.microsoft.com/en-us/PrivacyStatement |
Adnxs | AppNexus is used by QASymphony for advertising, display ads and retargeting. For more information on AppNexus’ privacy practices, please visit www.appnexus.com/en/company/platform-privacy-policy |
Facebook is used by QASymphony for advertising, display ads and retargeting. For more information on Facebook’s cookie practices, please visit www.facebook.com/policies/cookies/ | |
LinkedIn is used by QASymphony for advertising, display ads and retargeting. For more information on LinkedIn’s cookie practices, please visit https://www.linkedin.com/legal/cookie-policy | |
Twitter is used by QASymphony for advertising, display ads and retargeting. For more information on Twitter’s cookie practices, please visit https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
AdRoll | AdRoll is used by QASymphony for advertising, display ads and retargeting. For more information on AdRoll’s cookie practices, please visit https://www.adroll.com/about/privacy |
Madison Logic | Madison Logic is used by QASymphony for advertising, display ads and retargeting. For more information on Madison Logics’s cookie practices, please visit https://www.madisonlogic.com/privacy/ |
Wistia | Wistia provides video hosting, lead capture and video analytics to QASymphony. For more information on Wistia’s cookie practices, please visit https://wistia.com/privacy |
Olark | Olark provides live and automated chat software on QASymphony’s Sites. For more information on Olark’s cookie practices, please visit https://www.olark.com/privacy-policy |
CrazyEgg | CrazyEgg provides website analytics and traffic performance analysis to QASymphony. For more information on CrazyEgg’s cookie practices, please visit https://www.crazyegg.com/cookies |
OptinMonster | OptinMonster is used by QASymphony to collect website leads and redirect website traffic. For more information on OptinMonster’s cookie practices, please visit https://optinmonster.com/privacy/ |
Eventbrite | QASymphony uses Eventbrite to manage event registrations. For more information on Eventbrite’s cookie practices, please visit https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US |
You can also learn more about controlling cookies in Section 4 below.
The main Web browsers allow you to change your cookie settings directly through their sites. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful; otherwise you should use the ‘Help’ option in your browser for more details.
Browser | Link to Change Cookie Settings |
Chrome | support.google.com/chrome/bin/answer.py |
Internet Explorer | support.microsoft.com/kb/196955 |
Safari | docs.info.apple.com/article.html |
Firefox | support.mozilla.org/en-US/kb/Cookies |
Flash | www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118 |
For information on how to use the browser of your mobile device to amend cookie settings, you will need to refer to your mobile device manual.
The following third party links contain additional information about cookies and other helpful information on your ability to control what cookies apply to you. Please note, however, that these links will take you to third party sites over which QASymphony has no control:
Link to Site | Description |
www.allaboutcookies.org/manage-cookies/index.html | offers comprehensive information on how to amend the settings of a wide variety of browsers, details on how to delete cookies from your computer, and more general information about cookies |
www.aboutcookies.org | offers comprehensive information on how to amend the settings of a wide variety of browsers, details on how to delete cookies from your computer, and more general information about cookies |
www.youronlinechoices.com/uk | offers information about third party cookies generated by advertisers and how you can turn these off by going to the Internet Advertising Bureau’s (IAB) consumer site |
www.networkadvertising.org | offers a comprehensive listing of opt-outs for advertising platforms, however, note that there are many more networks listed on this site than those used by us at QASymphony |
If you have any comments or questions about our Sites, including our use of cookies, please contact us at legal@qasymphony.com or 1-844-798-4386 or write to us at QASymphony, Inc., Attn: Legal, 550 Pharr Rd NE, Suite 400, Atlanta, GA 30305.