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Testing Trends: Q&A with Keith Klain – Part 2

In part 2 of my video Q&A with Keith Klain, CEO of Doran Jones, we talk about best practices, thought leaders, software tools and what the future holds for testing. If you missed part 1, you can watch it here. Also, make sure to check out our upcoming webinar featuring Keith on January 20th about 2016 testing trends. You can register for the webinar here.

Here are some of my key takeaways from the interview:

1) High performing testing teams think beyond just pass/fail.

High performing teams in testing have strong leadership with a clear understanding of how the work the testers are doing relate to the real world. They can explain what that would have happened if a specific software bug had gotten out to the end user. It’s a much broader view of the impact of testing on the overall business.

2) Keith’s recommended experts and thought leaders

Keith gave us a great list of thought leaders to check out from both inside and outside the testing world:

James Bach – @jamesmarcusbachsatisfice.com

Michael Bolton – @michaelbolton, developsense.com

Paul Holland – @PaulHolland_TWN, Testingthoughts.com

Mark Tomlinson – @mtomlinsmtomlins.blogspot.com

Scott Berkun – @berkunscottberkun.com/about

Harry Collins – https://en.wikipedia.org/wiki/Harry_Collins

Jerry Weinberg – @jerryweinberg, geraldmweinberg.com

3) Before you buy a software tool, make sure you understand the problem you’re trying to solve.

Keith believes that before you ever purchase a software tool for testing, you have to ask a lot of questions. Why do we want to buy this tool? What problem are we trying to solve? How will this tool help us? In many cases, the problem in a company has nothing to do with the tools. It’s the people. So if you don’t fix the problem with your people, a new tool won’t help.

4) Buying a software tool is like getting married.

When you buy a software tool, you’re not just buying technology, you’re starting a relationship with the company that makes the software. It’s like getting married so you need to pick your partner wisely.   Align yourself with the right organization. It’s not just about the features available today. It’s about picking a partner that you can mutually grow with.

5) 2016 will be the year of the Test Manager.

Keith believes that the role of the Test Manager will become a more important part of the software development organization. Test managers who can help provide clear unbiased information to decision makers will be very sought after.

You can follow Keith on Twitter at @KeithKlain.

Make sure to register for his webinar on January 20th – “What Testing Will Hold in 2016”.

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